Company Profile & Target Group

ASTRO Bit GmbH is a medium-sized industrial company based in Germany. We develop, produce, and distribute high-quality products and customized solutions in the field of communication and transmission technology – with a focus on satellite, cable, IPTV, and optical network technology.

Our online shop is specifically tailored to trade dealers, system houses, installation companies, network operators, and planning offices.

Online Shop & Product Range

Our portfolio includes, among others:

  • Satellite reception & SAT IF distribution technology

  • Amplifiers, power supplies, antennas & splitters

  • IPTV solutions & headends

  • Optical transmission technology

  • Components for FTTH, FTTB, FTTC

  • Measuring equipment and tools

Use our product search, category filters, comparison function, and technical data sheets. For project inquiries or uncertainties, we offer individual consultation – by phone or email.

Yes, we develop customer-specific solutions, especially for larger projects or special infrastructure requirements. Please contact our sales team or technical support directly.

Orders, Shipping & Logistics

After logging in as a registered trade dealer, you can add products directly to your cart, adjust quantities, and complete the checkout process. Alternatively, we also accept orders via email or phone.

We deliver within Germany, to EU countries, and worldwide upon request. Please note the applicable shipping costs and delivery conditions for international shipments.

  • Standard delivery (DE): 1–3 working days

  • International delivery: 3–7 working days (depending on region and customs)
    Express shipping is available upon request.

Our logistics partners are DHL for palletized/large packages and DSV for parcel shipments.

Returns, Warranty & Complaints

Yes – you can enter a different delivery address (e.g., directly to the construction site) during the order process. Partial deliveries are possible upon arrangement.

Only by prior agreement. Unused and flawless goods generally cannot be returned.

Our products have a warranty of at least 24 months. For certain components (e.g., optical technology), extended warranty terms apply.

For damaged goods, please contact our support: Reparatur | ASTRO Bit.
Please fill out the return form including error description and, if applicable, serial number & photos.
We will review the case and provide feedback regarding repair or replacement.

Prices, Discounts & Terms

After successful registration and activation as a trade dealer, you will see your individual net prices, possibly with volume discounts. Prices are listed excluding VAT and shipping.

Yes – for project inquiries, regular orders, or large volumes, we provide tailored offers. Please send your requirements to: [email protected].

  • Prepayment / Bank transfer

  • PayPal / Credit card

  • Purchase on account (subject to credit check)

  • Direct debit (by agreement)

Yes, we offer framework contracts with fixed prices, delivery quotas, and call-off agreements. Feel free to contact our sales team: [email protected].

Technical Support & Documentation

All technical documents can be found on the respective product page under the “Downloads” tab or on our homepage in the downloads section: Catalogs and Brochures | ASTRO Bit.

Our technical support is available Monday to Friday – by phone or email. We assist with planning, commissioning, and troubleshooting.
ASTRO Planning Service
[email protected]
+49 2204 405-146

Yes – we regularly offer online training, webinars, and on-site seminars on topics such as headends, IPTV, optical transmission, and measurement technology. Dates are listed on our website.

Gladly! Our sales representatives are active throughout Germany and can visit you on-site. Alternatively, we also offer online consultations via Teams/Zoom.

Partnership & Registration

Register via our B2B partner form in the shop. After reviewing your information, we will activate your trade access.

  • Purchase at partner conditions

  • Access to technical downloads and data sheets

  • Exclusive product information and pre-offers

  • Participation in training and trade events

  • Personal support from our sales representatives

Contact & Availability

  • 📧 Email: [email protected] / [email protected]

  • ☎️ Phone: +49 (0) 2204 / 405-0

  • 📍 ASTRO Bit GmbH, Olefant 3, 51427 Bergisch Gladbach, Germany

  • 🕓 Availability: Mon–Thu 8:00–17:00 / Fri 8:00–13:00

Terms & Privacy Policy of ASTRO

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